Privacy Policy
Effective Date: 12th November, 2025
1. Introduction
Welcome to myde.gov.gh (“MYDE”, “we”, “our”, “us”).
MYDE is a digital platform designed to support youth development initiatives, deliver public services, and facilitate engagement between citizens and the Ministry of Youth Development and Empowerment.
Your privacy matters to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit https://myde.gov.gh (the “Platform”) or interact with our services.
2. Information We Collect
We may collect and process the following categories of data:
A. Personal Information
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Full name
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Email address
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Phone number
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Date of birth
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Ghana Card number (where applicable)
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Residential address
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Employment and educational information
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Any information submitted through forms, applications, or support requests
B. Non-Personal Information
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Browser type and version
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IP address and device identifiers
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Pages visited and usage patterns
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Referring websites
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Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
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Verify your identity and create user accounts
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Process applications and requests submitted through the Platform
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Facilitate communication regarding services, updates, and support
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Improve Platform functionality, performance, and user experience
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Provide personalized content and relevant service recommendations
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Ensure security, fraud prevention, and regulatory compliance
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Send important administrative notifications
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Send newsletters or programme updates (only if you have consented)
4. How We Share Your Information
We do not sell or rent your personal information.
However, your information may be shared with:
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Authorized government agencies involved in youth development services
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Technical service providers (hosting, SMS gateways, email services)
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Analytics tools (e.g., Google Analytics) for performance optimization
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Regulatory authorities, when required by law or to protect public interest
All third-party partners are required to maintain strict confidentiality and use your information only for the purposes we have authorized.
5. Cookies and Tracking Technologies
We use cookies to:
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Maintain session information
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Remember your preferences
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Analyze traffic and user behaviour
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Enhance security
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Offer personalized content
You may disable cookies in your browser settings, but some Platform features may not function properly.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as mandated by Ghanaian law.
After the retention period, data is securely deleted, anonymized, or archived in accordance with government data standards.
7. Your Rights
You may have the right to:
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Request access to your personal information
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Request correction or deletion of your data
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object to or restrict processing under certain conditions
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Withdraw consent for non-essential communication
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File a complaint with the Ghana Data Protection Commission
To exercise your rights, contact us at:
📧 info@myde.gov.gh
📞 +233303982324
📞 +233303982325
8. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
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SSL encryption
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Secure data storage
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Access controls and authentication
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Regular security audits
Payments (if applicable) are processed securely through verified third-party processors.
9. International Transfers
If you access the Platform from outside Ghana, your data may be transferred to and processed in Ghana.
Such transfers comply with applicable laws and safeguarding requirements.
10. Children’s Privacy
MYDE services are generally intended for individuals 16 years and above.
We do not knowingly collect personal information from minors without parental or guardian consent.
If such data is discovered, we will delete it promptly.
11. Updates to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted here with an updated Effective Date.
Continued use of the Platform indicates acceptance of the revised policy.
12. Contact Us
If you have questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact us:
📧 info@myde.gov.gh
🌐 myde.gov.gh
📍 Accra, Ghana
